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Senior Sales Manager

Maywood, NJ · Sales
JOB TITLE: Senior Sales Manager

This position’s main responsibility is interacting with promotional products clients in order to ensure that they have a high level of satisfaction with their promotional products order experience. This involves being the primary point of contact for the assigned promotional products accounts, handling client questions, ensuring prompt and accurate processing of customer orders, solving problems as they arise and proactively communicating to the client as appropriate.

In addition, this position is responsible for billing and invoicing of promotional products clients and communicating with them regarding account balances. This may also involve preparing various sales and financial reports for management. This includes initiatives necessary to achieve the sales plan.

  • Level of customer satisfaction & retention
  • Monthly sales vs historical levels
  • Order processing cycle time (internal processing)
  • Being current on processing of invoices/statements & current in follow-ups of outstanding amounts
  • Following established policies and procedures & work collaboratively on exceptions
  • Operating in a cooperative, collaborative, team-minded manner
  • Achievement of the sales plan
  • Devise outside-the-box sales programs disruptive to the promotional industry
  • Modernize sales strategy to streamline order to shipment process
  • Position our brand ecosystem as the premium vs. other standard branded products
  • Achieve monthly and quarterly revenue and P+L commitments
  • Ownership of the sales process from end to end (sell in, ship in, sell through)
  • Channel specific account prospecting and product introductions
  • Contract and terms negotiation
  • Alignment and execution of department wide strategic initiatives
  • Forecasting and inventory planning for all product needs Requirements
  • Ability to cultivate new buyer relationships
  • Prior cold-calling and revenue cultivation experience
  • Experience building a channel strategy tied to executing on top line and P&L goals
  • Familiarity with order maintenance (ERP, CRM, etc.)
  • Possess problem solving, attention to detail, and analytical skills
  • Must be a self-starter that shows ownership and commitment to the job
  • Demonstrated ability to maintain confidentiality of information, exercise good judgment and discretion in handling and disseminating information
  • Roll up the sleeves, action-oriented mindset to have an impact in a fast-paced, rapidly-changing growth environment
  • Sense of humor, personal integrity, and appreciation for the power of teamwork
  • Proficient in advanced features of Microsoft Word and Excel
  • Able to do basic financial analysis and prepare concise summaries for management
  • Adept at Project Management and Problem Solving
  • Customer service
  • Billing and Accounts Receivable
  • 5+ years managerial experience within the promotional and/or custom for resale channel (or similar field)
  • Bachelor in Business, Finance or Accounting
Patrick McHargue

PromoPlacement | Director of Talent

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