Our internal operations are comprised of Outside Sales Reps, Inside Account Managers, Accounting, and Operations (office manager, production, warehouse, etc.). Due to our growth and continuing evolvement of product and service offerings, we’re looking for another Inside Sales/Account Manager to help to help support our growth.
We’re a bit different than most distributors in some pretty cool ways:
Certified Woman & Minority Owned business
Member of 1% for the Planet which means we donate 1% of our annual revenue to certified environmental non-profits.
We’ve got a 10,000 square foot facility complete with offices, showroom, in-house embroidery, and a warehouse loaded with pallet racking to help us facilitate company stores, kitting, fulfillment and gifting programs.
We have our Type 85 license which allows us to buy, sell and ship wine!
At least 4 years of promotional product sales and/or support experience
BS/BA strongly preferred.
Ability to provide customers with the best solutions for their needs.
Excellent communication skills (email, phone, instant message, etc.) and the ability to provide great customer service.
A multi-tasking and problem-solving ninja! You’ve got to be agile, efficient with your time, a big-picture thinker, and incredibly organized.
Have the desire to succeed, both as an individual and as a group. If you’re haunted by procrastination, this won’t be the job for you.
Assist existing clients with their merchandising, event and kitting needs. Don’t worry – we don’t need you making cold calls or prospecting.
Clearly and effectively communicate with all parties involved in the order chain (client, supplier, embroiders, art department, shipping, accounting, etc.).
A strong understanding and comfort with ERP and CRM systems (we use commonsku).
The ability to work independently and in a group setting.
Be genuine and transparent. Despite our best efforts, sometimes things go wrong and we have to embrace that inevitability. We shoot our clients straight and sometimes have to tell them things they don’t want to hear. But it’s that genuine honesty which has been our hallmark for almost 30 years.
Being comfortable with artwork, ideally Illustrator. We are not graphic designers but need to be able to know what we’re dealing with in terms of vector, raster, digitizing, screen print, PMS colors, CMYK, sizing and the like.
Efficient with Office - PowerPoint, Excel, Outlook.
Be proactive with your clients. Show them you really care by keeping an eye out for their aesthetic/brand and proactively send them ideas, virtuals and samples.
Have a keen eye for the latest trends, fashion, and up-and-coming retail brands. A decent clip of our clients won’t settle for the basic PPAI/ASI type merchandise. They look to us because they want hard-to-get items like Stio, Klean Kanteen, The Grommet, Arc’Teryx or the latest tech toys…and drop shipped to locations all around the country in a pretty little box.
We’ve got a really cool office and an awesome Crew, so if you come in, you’ll get to soak up the vibes. And we’ve got cold brew on tap!
Dog friendly office
Lunch and learns with our favorite supplier partners
10 days of PTO plus 9 paid company holidays
Fully covered medical and dental with the ability to add your spouse
401k & Profit Sharing
Wholesale merchandise buying
Headquarters is Napa, but we’re open to thisbeing a remote position.
DOE. $65,000 - $75,000/yearplus bonus
We are an equal opportunity employer
So if you think you’ve got what it takes, we’d love to hear from you!